HomeFix ("we", "us") operates a hyper-local home services marketplace. This policy explains what we collect, why we collect it, and the choices you have.
Information we collect
- Account details: name, phone number, email address and city.
- Job details: service descriptions, photos, preferred slots and approximate location used to match nearby professionals.
- Provider verification: government ID, address proof and skill documents.
- Usage data: device type, app version and diagnostic logs.
How we use your information
- Match your job with verified professionals within a 50km radius.
- Enable bidding, chat, booking confirmations and support requests.
- Charge the provider access fee on confirmed bookings and prevent fraud.
- Send service updates and, with consent, offers such as free-booking promotions.
What we never do
We do not sell your personal data. Your exact address is shared with a professional only after you accept their bid.
Data retention and security
Data is stored on encrypted infrastructure and retained only as long as needed for legal, tax and dispute-resolution purposes. Access is restricted to authorised staff.
Your rights
You can request access, correction or deletion of your data, and withdraw marketing consent at any time by writing to cqlsysvishal@gmail.com.
Contact
HomeFix, Una, Himachal Pradesh, India. Phone: +91 62304 50047. Email: cqlsysvishal@gmail.com